I am really lousy at search or I am losing .1869

Belew private msg quote post Address this user
Is it my imagination or is search getting harder?

I used to be able to look for things and find them.

Now when I land on a website I can't find the phone number or the service or the contact info I need.

Is it getting harder to find stuff? Are people making it more difficult to be contacted?

Or is it my imagination?
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noMotif private msg quote post Address this user

I'm under the impression that companies are cutting the funding to things like the people who would staff a contact us email or stuff like that. Few companies receive anything of value from those things, and they started disappearing around 2007, 2008.

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Belew private msg quote post Address this user

Hmm. Good insight. I would not have thought of that.
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Steve private msg quote post Address this user
Most contact us forms, emails, etc... are directed towards someone in sales.... these are still monitored, as much as they ever were in my opinion.

There has definitely been a shift from including full contact details, address, telephone, etc... to just digital contact or in some cases digital backed up with a phone...

Addresses add validity but aren't used as often as they used to be.
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